Conflict Resolution

Course Impact

This course allowed me to evaluate how I personally handle conflict as well as styles that others use. Our weekly discussions brought to light just how many different perspectives there were in just this class alone. It offered a light into how each style differs, as well as more effective ways of managing each style separate from, and combined with my personal style. Not only is this information necessary in the workplace as it can help to understand reactions from a deeper level, but it has also helped me in my personal life when dealing with difficult people and situations I have been presented with. Overall, the knowledge gained in this course has made it possible to be more introspective about conflict and recognize its place in my growth, personally and professionally.